DEFINING QUALITY OUR POLICY To deliver a quality finished product to our customers on schedule at a competitive price. The finished product will meet or exceed the minimum specified standards and when requested will be certified in writing with customers orders. ANALYTICAL PROCEDURES ARE PERFORMED IN K&L'S STATE OF THE ART LAB COATING AND MATERIAL PROPERTY MEASUREMENT PERFORMED IN HOUSE USING LATEST TECHNOLOGY CONTACT K&L request a copy of K&L's QUALITY ASSURANCE MANUAL E-MAIL K&L SALES E-MAIL TECHNICAL SERVICES E-MAIL ADMINISTRATIVE OFFICES PH: 717-397-9819 FAX: 717-397-7119 524 East Mifflin Street Lancaster PA 17602-3720